Redeem Your Credit

Claiming a voucher using your sustainable travel credit is easy. Simply complete our short form below and we will process the application for you. Please be aware that once an application is accepted the voucher is ordered from either WY Metro, Halfords or Northern Rail, and there may therefore be a delay before it is received. Whilst we work closely with these providers to minimise turnaround times, we are unable to issue the vouchers directly.

If you experience an issue using this form, please contact us by email at

Terms and Conditions

Those requesting one of the above vouchers must agree to the following terms and conditions:

  • Only one voucher can be claimed per address. If a previous claim has been made by someone at your address, you will be ineligible to make a claim.
  • The voucher/pass can only be used by the recipient, or another member of the household where appropriate. Vouchers/passes cannot be provided to others for use.
  • Identification including proof of address may be required when redeeming your voucher.
  • A voucher claim can only be made once a sale on your new homes has been completed, and the voucher/pass can only be sent to your address at Elsenham.